SIZE & SHIPPING
HOW TO MEASURE
In order to give our valued buyers a happy and easy shopping, We provide the following 2 payment options: Paypal and Direct Bank Transfer.
Recommended payment method: Bank Transfer
SHARLAY hope you are happy with your purchase but in the event you need to return an item, please follow the returns guidelines below, and read our returns policy Return Guidelines.
1. For any reason caused return, buyers should contact us within 2 days by email: if you will return a dress, we will send you a Return Authorization Form.
2. Item(s) must be returned in original condition, all dresses must be returned in new with all original tags attached.
3. When we receive your package we will process the return within 1-3 business days. You can choose money back or store credit.
4. For Sale item or Custom-made dress, we are not acceptable return or exchange.
5. Refunds will be given at the discretion of the Company Management.
We inspected each dress to confirm the correct style, color, and size. We also inspect all the beading, embroidery, the hems and seams as well before we dispatch the dress. Read More+
TAILORING TIME(CUSTOM MADE DRESSES ONLY)
Total Delivery Time = Order Tailored/Processing Time + Order Shipping Time
All tailored orders must be processed before they are shipped. The total time to receive your coniefoxdress order is split into two parts: Processing Time and Shipping Time. Please use the chart below to help you to know how long it will take to receive your order.
Please be notified that customers are responsible for the correct delivery address from the order. Any address change from their original order will be only effective once our sales support replied by written email. Customers are responsible for the delivery delay or return back issue caused by their providing the wrong information.
Generally, your order will be shipped within 2 hours after order confirmed.
Days To Arrive
It will take 5-7 days to arrive in normal condition. If not, please don't hesitate to call shipping company for help or contact us.